Privacy Policy
How we collect, use, and protect your information when you visit our websites and use our services.
Overview
At Arbourne, we believe privacy is fundamental. This policy explains how we handle your information when you use our website and services. We collect minimal data, never sell your information, and are transparent about what we do collect.
By using our website, you agree to the practices described in this policy. If you don't agree with any part of this policy, please don't use our services.
Information We Collect
Information You Provide
- Email addresses when you subscribe to our updates
- Messages when you contact us directly
- Feedback when you provide input about our services
Information We Collect Automatically
- Usage data like pages visited and time spent on our site
- Device information including browser type and operating system
- IP addresses for security and analytics purposes
- Cookies to improve your experience (see our Cookie Policy)
How We Use Your Information
We use the information we collect to:
- Send you updates and newsletters (only if you've subscribed)
- Respond to your questions and provide support
- Improve our website and services
- Analyze usage patterns to better understand our audience
- Protect against fraud and abuse
- Comply with legal obligations
We never sell your personal information to third parties. We don't use your data for advertising or marketing purposes beyond our own communications.
How We Share Your Information
We share your information only in these limited circumstances:
- Service providers who help us operate our website (like email services and analytics)
- Legal requirements when required by law or to protect our rights
- Business transfers if we're acquired or merge with another company
All service providers are contractually bound to protect your information and use it only for the services they provide to us.
Your Rights and Choices
You have several rights regarding your personal information:
- Access - Request a copy of the personal information we have about you
- Correction - Ask us to correct any inaccurate information
- Deletion - Request that we delete your personal information
- Unsubscribe - Opt out of our email communications at any time
- Data portability - Receive your data in a portable format
To exercise any of these rights, email us at privacy@arbourne.net. We'll respond within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When we no longer need your information, we securely delete or anonymize it.
International Data Transfers
Our services are operated from the United States. If you're accessing our services from outside the US, your information may be transferred to, stored, and processed in the US.
We ensure appropriate safeguards are in place for any international transfers of personal information.
Children's Privacy
Our services are not intended for children under 13. We don't knowingly collect personal information from children under 13. If you're a parent and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll post the updated policy on this page and update the "Last updated" date.
If we make significant changes, we'll notify you by email (if you've provided one) or through a notice on our website.
Contact Us
If you have questions about this privacy policy or how we handle your information, contact us:
Email: privacy@arbourne.net
General inquiries: josh@arbourne.net